Emergency ServicesFor information regarding the assistance the emergency services can offer, see the websites below
Remember: In an emergency situation always dial 999
Business Continuity Institute
The Business Continuity Institute (BCI) was established in 1994 to enable individual members to obtain guidance and support from fellow business continuity practitioners. The BCI currently has over 4000 members in 85+ countries.
Professional membership of the BCI provides internationally recognised status as this valued certification demonstrates the members’ competence to carry out business continuity management (BCM) to a consistent high standard.
Community Resilience UK - Supporting the public in an emergency
Community Resilience UK works with local, regional and national government, the police, fire brigade, ambulance service, NHS, voluntary organisations and business to create and establish emergency processes, systems and services. They encourage and facilitate opportunities for Corporate Social Responsibility (CSR), collective purchasing, mutual aid, self-help and volunteering in emergencies.
Direct.gov - Support after a major incident
Direct.gov offers access to most public services in one place. This page collects together key information regarding support after a major incident.
Emergency Planning Society
The Emergency Planning Society was formed in 1993 through the merger of the Emergency Planning Association and the County Emergency Planning Officers Society. The business of the Society is managed by a Board Of Directors comprising of elected officers.
There are six levels of membership, three of which members can pass through by application to a Qualification Board.
The Society, its branches and its various groups organise conferences, workshops, working parties, studies and seminars to examine emergency planning practice and experience, and to develop advice on good practice. Information and reports are disseminated throughout the emergency planning community.
Health and Safety Executive - Control of major accident hazards (COMAH)
This website provides information about the Control of Major Accident Hazards Regulations 1999 (COMAH) which came into force on 1 April 1999 and are amended by the Control of Major Accident Hazards (Amendment) Regulations 2005 from 30 June 2005.
Health Protection Agency
The Health Protection Agency is an independent UK organisation that was set up by the government in 2003 to protect the public from threats to their health from infectious diseases and environmental hazards. It does this by providing advice and information to the general public, to health professionals such as doctors and nurses, and to national and local government.
Maritime and Coastguard Agency
The Maritime and Coastguard Agency is responsible throughout the UK for implementing the Government’s maritime safety policy.
That includes co-ordinating search and rescue at sea through Her Majesty’s Coastguard, and checking that ships meet UK and international safety rules. They work to prevent the loss of lives at the coast and at sea, to ensure that ships are safe, and to prevent coastal pollution.
Met Office - Services for the PublicThe Met Office is one of the world's leading providers of environmental and weather-related services. Their solutions and services meet the needs of many communities of interest... from the general public, government and schools, through broadcasters and online media, to civil aviation and almost every other industry sector - in the UK and around the world.
NHS Direct services include:
- out of hours support for GPs and dental services
- telephone support for patients with long-term conditions
- pre and post operative support for patients
- 24 hour response to health scares
- remote clinics via telephone.
Norfolk Resilience Forum (NRF)
The Norfolk Resilience Forum (NRF) is a multi-agency group whose main function is to ensure the most effective contingency plans and procedures are in place to deal with a major emergency in Norfolk.
NORMIT - The Norfolk Major Incident Team
NORMIT is an innovative approach to dealing with emergencies and business continuity incidents. Members include some of Norfolk's leading organisations, the emergency services and local authorities.
NORMIT is a non-profit making association of member organisations that pledge to support each other in the development of an emergency management strategy for Norfolk. NORMIT encourages integrated emergency management throughout the community of Norfolk, making it safer by promoting prevention, preparedness, response and recovery programmes.
Preparing for Emergencies
This website has information on how you can help yourself and others in emergencies. A lot of it is based on common sense advice and may seem obvious or familiar to you, but it has saved lives in the past. The text has been arranged so you can access advice tailored to your needs.
The UK Resilience Website is run as a news and information service for emergency practitioners by the Civil Contingencies Secretariat at The Cabinet Office.
Out of Office Hours Answering Service: 01223 849782
Remember - in an emergency, always dial 999