How to Pay

Payment for the following services can be made online here.

• Council Tax
• Business Rates
• Sundry Invoices
• Miscellaneous e.g. Car Park Fines, Planning and Building Control Charges

When making payments online your details are transmitted in a secure and confidential way.  This service is available 24 hours a day, 7 days a week.

» Make an online payment

Please note that:

• Credit cards are not accepted for online payments for Council Tax and Business Rates.
• Credit and Debit cards can be used for sundry invoices.
• Debit cards are accepted for all payments.
• Diners Cards and American Express are not accepted.
• Payments for the Garden Bin Collection Service can not be made using this payment facility.

Payment by Direct Debit is the most cost-effective and secure way for you to pay your Council Tax or Business Rates. It is also by far the cheapest method of payment for the council to administer, allowing us to make better use of public funds.

All you need is a bank or building society account, your Council Tax or Business Rate payments will automatically be taken from your account without you having to worry about dealing with it yourself. No more trips to the high street and having to queue to pay!

You can be reassured in the knowledge that every Direct Debit is protected by three main safeguards:

• An immediate money back guarantee from the bank or building society if an error is made.
• Advance notice from us should there be any change to the date or the amount of the Direct Debit.
• The right to cancel at any time.

If you wish to pay your Council Tax or Business Rates by Direct Debit please download a form below:

• Council Tax Direct Debit form
• Business Rates Direct Debit form 

Alternatively call us the following number and we will set this up over the phone for you:

• for Council Tax ring 01263 516071
• for Business Rates ring 01263 516110

To pay via the phone using your debit card please call our 24 Hour Automated Payment Line on 0300 123 1109.

• Ensure you quote the relevant account number and give your debit card details. 

• We are able to accept: Visa debit, MasterCard, Solo, Electron, Maestro.

• Please allow 5 working days for your payment to be processed to ensure that the payment reached your account by the due date shown on your bill.

Sundry Invoices ONLY can be paid by telephoning 01263 516072 or 516294

Please do not send cash through the post.

For security reasons, we do not accept cash payments of Council Tax by post.  Cheques or postal orders should be made payable to "North Norfolk District Council".   Please write your Council Tax account reference on the back of the cheque or postal order and send it at least 3 days before the payment is due to the following address:

North Norfolk District Council
Council Offices
Holt Road
Cromer
NR27 9EN

Receipts will not be issued for postal payments unless you enclose a stamp addressed envelope.

Using your Payment Swipecard you can make payments to the Council at over 40,000 UK retail outlets. You can pay at any Post Office or at any outlet displaying the PayPoint logos.

You will receive a receipt as proof of your payment and you will not be charged for in any way.

NNDC payment swipecards can be obtained by contacting the Council Tax department on 01263 516071.

You can also pay by standing order, BACS, or telephone and internet banking

Please use the following bank details if you wish to pay by one of these methods:

• Bank account number: 61023259
• Sort code: 08-90-14

Please note that failure to quote the correct reference number could mean that your payment will be delayed.