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Performance

North Norfolk District Council’s Corporate Plan sets out what we intend to do. The Council is managed to make sure we achieve what is in the Corporate Plan and we publish an Annual Performance Report and carry out satisfaction surveys so that everyone can see the progress we are making. The Council's Performance Management Framework sets out how the Council will manage performance. This includes agreeing an Annual Action Plan and assessing quarterly performance reports of the progress in delivering the plan.
Current Annual Report

The Annual Report contains;

  • An assessment of how we are doing against our targets
  • What we have done to achieve these targets
  • How we are improving the way the Council works

Download the Annual Report 2011/12 (including appendices) (.pdf ) 

If you would like this document in large print, audio, Braille, alternative format or in a different language please contact the Performance Team on 01263 516214 for details.

Satisfaction with the Council and the area

We carry out regular satisfaction surveys so that residents can give their opinion of how the Council is doing. The most recent of these was carried out in 2010 and is called the North Norfolk Priorities Survey. North Norfolk District Council and the North Norfolk Community Partnership commissioned the survey. The survey report can be viewed below together with results from previous surveys.

Quarterly Performance Reports
Older Annual Reports

You can download copies of previous annual reports and other performance related documents showing the progress we have made in achieving our objectives and delivering our plans.

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Contact Performance Tel: 01263 516214
Email: performance@north-norfolk.gov.uk

 

Access to NNDC Performance and Risk system - For Members and Officers only.

Performance & Risk

Revenues and Benefits Shared Services