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Contact us

North Norfolk District Council wants to make access to our services as easy as possible for our customers. The information below details our current opening times, office locations and ways to contact us.  

Online form

Fill in our online form, you can direct it right to the department you wish to contact.

Call us

Telephone: 01263 513811
Fax: 01263 515042

Our telephone and office opening hours are:

Monday, Tuesday & Thursday 08:30 – 17:00
Wednesday 10:00* - 17.00
Fridays 08:30 – 16:30

*The office is closed until 10am every Wednesday to visitors without prior appointments

Write to us at:

North Norfolk District Council
Council Offices
Holt Road
Cromer
Norfolk
NR27 9EN

Visit us

Our main office is based in Cromer. We also have an office in Fakenham and Tourist Information Centres across the district.

For further details on all council offices including opening times, services offered and location, please see our Council Offices section.

Emergency contact

If your call is regarding an emergency then please redial 01223 849782 for our out of hours team.

Tenants of Victory Housing Trust in need of urgent repairs, please dial 0800 371860.

Tell Us Once is a programme which will allow people to inform Government (through the Registrars Service) just once of birth or death. This information will then be shared with other relevant departments and local services. The programme will be rolled out in Norfolk soon.

For more information please visit Norfolk County Council's website.

Policies & Procedures

Please see our Compliments, Complaints & Suggestion page for further information on these topics.
Service Standards (1.03Mb)

Service Standards

Customer Charter (1.10Mb)

Customer Charter