Public Consultation - Impact Assessments

WE ARE INTERESTED TO HEAR FROM YOU

We have recently completed a review of some of our services and policies to check that everyone can use them and that they don’t have an unintended negative impact on members of the community.  These reviews are called Equality Impact Assessments.

The next stage is for us to consult residents and interested groups on our findings.  They are available for you here to comment on., please submit your comments to us by 12th February 2010. In addition to this consultation, we are working with residents and community groups to test our services and act as mystery shoppers.

We are interested to hear about:

• Any difficulties you may have when trying to use the services listed below. 
• If you think the solutions we have found will make real improvements. 

Please download the Equality Impact Assessments below for a full reports in .pdf format:
 
Supporting Communities:

• Migrant Worker Group
• Child Protection
• Safe Guarding Adults

Property Services:

• Council Offices
• Foreshore and chalets
• Toilets

Environmental Services:

• Access to Services and Communications
• Licensing
• Enforcement
• Environmental Services

Planning: coming soon

Customer Services:

• Customer Service Standards
• Customer Services Strategy

Send your comments to us before the 12th February 2010 by email to EQIA.comments@north-norfolk.gov.uk or post them to: Communities Department, North Norfollk District Council, Holt Road, Cromer, Noroflk, NR27 9EN. Alternatelively contact us on 01263 516052.

Impact Assessments are the Council's method for assessing the effect of its services and policies, or the likely impact of it's proposed services and policies on residents and employees in relation to their ethnicity, gender, disability, age, religion and belief and sexual orientation.

• Impact Assessment guidance (PDF 496Kb)

A number of council services have undertaken Equality Impact Assessments and these will shortly be available to view below:

• Environment and Waste
• Communications
• Business and Economy
• Leisure and Cultural Services
• Benefits
  • Customer Services
  • Processing
  • Fraud
• Housing

• Organisational Development/HumanResources

• People Strategy & Development Plan
• Attendance
• Bullying Policy & Procedure
• Disciplinary Procedure
• Employee Adjustment Procedure
• Equal Opportunities Procedure
• Grievance Procedure
• Guidelines for Managers on Recruitment
• Maternity Scheme
• Maternity Support Leave Scheme
• Pandemic Flu

The following service areas will be undertaking Equality Impact Assessments during 2009:

• Customer Services
• Emergency Planning
• Planning and Building Control
• Supporting Communities