Welfare

Norfolk County Council is a key statutory provider of welfare services across the County.

Adult Social Services offer a range of information, support, and care services to a range of people including older people, people with disabilities, sensory impairments, mental health or substance abuse problems and people who are carers.

The County Council is also responsible for early years and childcare, support to schools and services for children and young people with additional educational needs, child protection, children and young people in care, fostering and adoption, positive activities for young people and integrated youth services.

Contact Norfolk County Council via phone 0344 800 8014 or web http://www.norfolk.gov.uk/

There are also a range of voluntary and community groups across North Norfolk providing welfare information, services and support.

Contact details for groups available via Heron web site. http://www.heron.nhs.uk/

Their site provides a comprehensive and searchable source of self-help support groups, statutory and voluntary agencies covering the whole of Norfolk. It has long been established as Norfolk's leading database of validated consumer health information.

Citizens Advice Bureau’s (CAB’s)
CAB’s are equipped to deal with any issue, from anyone; debt, benefits, housing, employment, consumer issues, relationships, family matters, health, education, discrimination, immigration and the law.

Advisers recognise that one problem is often the cause or result of another so, rather than addressing a single issue at a time; they look at a client’s situation holistically. This way, other potential problems can be identified early or pre-empted, which prevents them escalating into anything more serious.

Bureaux are right at the heart of their communities and the services they offer reflect the profile of residents. This could mean access to multi-lingual advisers, or information on specific local issues.

For details of your nearest bureau contact http://www.citizensadvice.org.uk/