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Other Reliefs That Are Available
- What are National Non-Domestic Rates?
- How are National Non-Domestic Rates Calculated?
- Online access to your Non Domestic (Business) Rate account
- How do I pay my National Non-Domestic Rates?
- How do I notify you of changes?
- Small Business Rate Relief
- Other Reliefs That Are Available
- What if my property is empty?
There are a number of reliefs available to reduce your National Non Domestic Rates charge. These are:
- Small Business Rate Relief – for businesses occupying properties with a rateable value less than £18,000
- Charitable Relief – for registered charities and community amateur sports clubs.
- Discretionary Relief - for other non- profit making organisations
- Rural Rate Relief – for a village shop, post office, public house or petrol filling station.
- Hardship Relief – for businesses suffering hardship
Rate Relief for Charities, Community Amateur Sports Clubs and Non-Profit Making Organisations.
Mandatory Relief for Charities and Community Amateur Sports Clubs
North Norfolk District Council grant 80% Mandatory Relief to Charities and to Community Amateur Sports Clubs.
Charities are entitled to relief from rates on any property which is used wholly or mainly for charitable purposes.
Community Amateur Sports Clubs are entitled to relief from rates on any property which is wholly or mainly used for the purposes of that club, or that club and any other such registered club. Community amateur sports clubs are only eligible for 80% mandatory relief if they have registered with the HM Revenues and Customs.
In the case of a shop run by a charity, the majority of the goods must have been donated. Charity shops selling only new goods have to pay in full.
100% of awarded Mandatory Relief is paid for by the Government.
Discretionary Top-Up Relief
If you are eligible for 80% Mandatory Relief then you can also apply for Discretionary Top-Up relief to cover all or part of the remaining 20% charge. This is awarded at the discretion of North Norfolk District Council and must be applied for annually.
Top-up Relief cannot be backdated into the previous year so it is important to apply for this promptly.
Before completing an application for Discretionary Top Up relief please ensure you have read the Council’s Guidance Notes and Policy statement.
25% of awarded Top-up Relief is paid for by the Government.
75% of awarded Top-up Relief is paid by local taxpayers from Council Tax.
If not eligible for Mandatory Relief North Norfolk District Council can grant up to 100% Discretionary Relief to certain types of non-profit making bodies whose aims are either:
- Charitable
- Philanthropic (concerned with human welfare and advancement)
- Religious
- Concerned with education, social welfare, science, literature or fine arts
- Recreational club or society
75% of awarded Discretionary Relief is paid for by the Government.
25% of awarded Discretionary Relief is paid by local taxpayers from Council Tax.
This is awarded at the discretion of North Norfolk District Council and must be applied for annually.
To give consideration to grant any of the above reliefs an application form should be completed.
Before completing an application for relief please ensure you have read the Council’s Guidance Notes and Policy statement.
The following must be provided where either Discretionary or Discretionary Top-up relief is requested:
- A copy of the organisations Memorandum of Association, written constitution and membership rules.
- A copy of the full set of audited accounts for the latest financial year at the application date.
- Copies of any leaflets produced and distributed by the organisation about its activities.
- A copy of any membership application form in use together with membership fees charged over the last 3 year period and any conditions of membership which are issued to applicants before joining.
- Any further information which may be considered helpful for North Norfolk District Council to determine discretionary relief including details of how the organisation benefits the residents of North Norfolk and meets the criteria within the policy and guidance.
Rural Rate Relief is available for certain types of businesses situated within a rural settlement, a parish of 3,000 people or less. Please download North Norfolk District Council’s list of parishes that have been designated rural settlements.
How do I qualify for this relief?
Qualifying businesses are:
- The sole General Store with a rateable value below £8,500.
- The sole Post Office with a rateable value below £8,500
- Any food shop (excluding confectionery stores, take-aways and restaurants) with a rateable value below £8,500
- The sole Public House with a rateable value below £12,500
- The sole Petrol Filling Station with a rateable value below £12,500
How much relief would I get?
If you meet one of the above criteria you will be entitled to 50% Mandatory Relief on your Non Domestic Rates bill. Consideration may be given to granting up to an additional 30% Discretionary relief.
Shops or Post Offices with a rateable value of between £8,500 and £16,499 are not entitled to Mandatory Relief but consideration will be given to granting up to 50% Discretionary Relief.
How do I apply for Rural Rate Relief?
An application form for relief must be completed.
Before completing an application for relief please ensure you have read the Council’s Guidance Notes and Policy statement .
A copy of the full set of audited accounts for the latest financial year at the application date must be provided where Discretionary Relief is requested:
Download (Pdf 7Kb) or complete an online Application Form for Rural Rate Relief
North Norfolk District Council has the discretionary power to reduce or remit the payment of your Non Domestic Rate bill by granting Hardship Relief.
75% of this relief is paid by the Government, the remaining 25% is paid for by local taxpayers from Council Tax. Therefore we must satisfy ourselves that in granting relief, it is in the interests of the local Council Tax payers.
Application for relief should be made in writing giving details of why you believe North Norfolk District Council should support your application.
Before submitting an application for relief please ensure you have read the Council’s Guidance Notes and Policy statement. This will enable you to provide any appropriate financial/non financial information to support your case.










