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What happens after I make my backdated application?

When we receive your backdated application we will decide whether to allow or refuse your request based on the information you have provided. In some cases we may need to request that you supply evidence to support your claim.

If your backdating application is successful we will send you a letter explaining any adjustments that have been made to your claim.

If we refuse your request we will send you a letter explaining why we have turned down your request and we will provide you with your rights to appeal if you then disagree with our decision.

Contact Benefits Email: benefits@north-norfolk.gov.uk