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Can I request for my claim to be backdated?

You can request for your claim to start from an earlier date. To do this you must complete our Backdating application form, providing us with the date you want your claim to start and why you feel you claim should be backdated. We can only backdate your claim for a maximum period of 3 months from the date we receive your request if you are of pensionable age.  However backdated benefit can be awarded for a maximum of 6 months from the date we receive your request if you under pensionable age. 

We can only backdate your claim if we feel you have shown continuous good cause for not claiming from an earlier date.

Some examples of continuous good cause:

  • Death of a close relative
  • Being in hospital or seriously ill
  • Being wrongly advised by a person who should have known better (i.e. Council staff, Citizens Advice Bureau, Department for Work Pensions staff or a social worker)
  • Language difficulties with the application form

 

Contact Benefits Tel: 01263 516349
Email: benefits@north-norfolk.gov.uk

Benefits Help and Advice Team - 01263 516245