How does underlying entitlement affect my overpayment?
- Overpayment of Benefit
In this example you have already had your underlying entitlement calculated, because we know what your circumstances were for this period and are therefore able to calculate the underlying entitlement automatically.
However, there are times when we donít know what your circumstances were. We will therefore contact you asking you to provide details of your income for the period concerned, in order that we may calculate any underlying entitlement and hopefully reduce your overpayment.
Please remember if you receive a request for information relating to a previous period it is in your interest to provide us with this Ė your overpayment could be reduced.