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How will an overpayment be recovered?

The Council has several methods of recovering overpayments:
  • Deduction from ongoing Housing Benefit by a set amount each week. You would then be expected to pay additional rent to make up the benefit shortfall
  • Deduction from wages or certain Social Security Benefits
  • Issuing an Invoice
  • Recovery from a deceased persons estate
  • For Council Tax Benefit the amount of the overpayment can be added to the Council Tax bill

Please do not ignore our letters regarding overpayments as the debt will not go away, if we do have to take further action to recover an outstanding overpayment, the amount you owe will increase.

Let us know if you are having difficulties repaying an overpayment, we can then arrange to recover the debt over a longer period of time.

If you have been overpaid Housing Benefit/Council Tax Benefit there are some circumstances in which this could be reduced by underlying entitlement.

Contact Benefits Tel: 01263 516349
Email: benefits@north-norfolk.gov.uk