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How to make a claim

  • How do I claim?

    Get the forms and instructions for applying for Housing Benefit, Council Tax Benefit and Second Adult Rebate.

  • When will my claim start?

    If you make a claim for benefits, when will you start receiving them?

  • Can I request for my claim to be backdated?

    If your circumstances have stopped you from claiming earlier, you might be able to get backdated payments. Find out how.

  • What happens after I make my backdated application?

    We will decide whether to allow or refuse your request based on the information you have provided. In some cases we may need to request that you supply evidence to support your claim.

  • Benefits Help and Advice team

    North Norfolk District Council's Benefits Help and Advice Team members are available, by appointment, for general help and advice on Housing and Council Tax benefits.

Contact Benefits Tel: 01263 516349
Email: benefits@north-norfolk.gov.uk

Benefits Help and Advice Team - 01263 516245

 
Performance

Green Tick An average processing time of 11.5 days  to process new claims and change events was achieved in 2010/11, exceeding the objective of 12 days.  

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